Shipping policy

**Shipping Policy**  
**Last Updated: [03/28/2025]**  

At The Wave Hair Movement, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

### **Processing & Shipping Times**  
- All orders are processed and shipped from **Utah, USA**.
- Orders for in-stock items are typically processed and shipped within **48 hours** (excluding weekends and holidays).
- You will receive a confirmation email with tracking information once your order has been shipped.

### **Shipping Rates & Delivery Estimates**  
- Shipping rates are calculated at checkout based on the selected shipping method and destination.
- Estimated delivery times vary depending on your location and chosen shipping service.
- Delays may occur due to factors beyond our control, such as carrier delays, weather conditions, or customs processing.

### **Domestic & International Shipping**  
- We ship to most locations within the United States.
- International shipping options may be available at checkout. Please note that international orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the customer.

### **Address Accuracy & Delivery Issues**  
- Customers are responsible for providing accurate shipping information at checkout. We are not liable for orders lost due to incorrect addresses.
- If an order is returned due to an incorrect address, the customer will be responsible for additional shipping fees to reship the order.

### **Lost or Damaged Shipments**  
- If your order is lost or arrives damaged, please contact us at **[info@thewavehairmovement.com]** within **48 hours** of delivery to report the issue.
- We will work with the carrier to resolve lost or damaged shipment claims, but we are not responsible for carrier-related delays.

### **Order Tracking**  
- Once your order has shipped, you will receive a tracking number via email. Please allow up to **24 hours** for tracking updates to appear in the carrier’s system.

For any questions regarding shipping, please contact us at **[info@thewavehairmovement.com]**. Thank you for shopping with The Wave Hair Movement!